Messages
Answers, bookings, and reminders in the thread the customer already started.
One assistant. Every channel.
Customers switch channels mid conversation. AVA doesn’t lose the thread, so every reply starts with the full history instead of starting over.
Answers, bookings, and reminders in the thread the customer already started.
Something came up Friday afternoon. Any chance we can move it?
No problem. Friday at 2, and the new quote is attached.
Routine mail answered in your voice. Anything that needs you is flagged.
Hi, I need to move my appointment this week.
Hey,noproblem.You’reonFridayat2.Whatday’sbetter?
Calls picked up on the first ring, handled naturally, escalated when it matters.
How it works
We handle the heavy lifting. You stay focused on the business. AVA is a custom framework that integrates with the stack you already run, or becomes the layer everything else is built on.
1 Discover
We start with a conversation. Tell us about your customers, the questions that pile up, and what takes too much of your time.
2 Setup
Documents, policies, and voice get chunked and vectorized. We can also pull from your website so AVA has a real index to search, not a blank page.
| id | source | tokens | vec |
|---|---|---|---|
| 0142 | pricing-2024.pdf | 128 | |
| 0143 | faq.docx | 96 | |
| 0144 | hours.pdf | 84 | |
| 0145 | yoursite.com | 112 | |
| 0146 | voice-guide | 72 |
3 Training
You test AVA before anything goes live. Adjust the tone, fine-tune responses, and make sure it handles your cases the way you would.
4 Connect
AVA is a custom framework. It integrates with the tools you already run, or becomes the layer they are built on.
5 Channels
Use the number you already have, or get a new one. Bring one inbox, or a few. AVA answers on the lines your customers already use.
Simple pricing
$199/month
Per response
About $2.09 per customer · $1,000 setup when you go live · Volume discounts
FAQ
See for yourself
Message rates may apply. AVA usually replies in seconds.