How it works
From setup to live in five steps
We handle the heavy lifting. You stay focused on your business while we build your perfect AI assistant.
Share your needs
We start with a conversation. Tell us about your business, your customers, and the challenges you face. What questions do you get most often? What takes up too much of your time?
- Understand your customer journey
- Identify high-volume inquiries
- Define success metrics together
What questions do you get asked most?
Pricing, availability, and appointment scheduling take up most of our time.
Perfect. AVA can handle all of that.
Share your needs
We start with a conversation. Tell us about your business, your customers, and the challenges you face. What questions do you get most often? What takes up too much of your time?
- Understand your customer journey
- Identify high-volume inquiries
- Define success metrics together
Collect your knowledge
We work together to gather everything AVA needs to represent your business authentically. Your documents, your policies, your voice—all uploaded securely.
- Upload FAQs, pricing, policies
- Import existing documentation
- Scrape your website automatically
Test and refine
Before going live, you'll test AVA extensively. Adjust the tone, fine-tune responses, and make sure it handles your specific use cases exactly how you want.
- Preview conversations in sandbox
- Adjust personality and tone
- Test edge cases and escalations
Connect your systems
AVA plugs into the tools you already use. CRMs, calendars, help desks—everything stays in sync so nothing falls through the cracks.
- Sync with Salesforce, HubSpot, etc.
- Connect calendars for scheduling
- Integrate support ticketing systems
Go live
Your AVA gets its own phone number and starts handling real conversations. Monitor performance, get insights, and watch your customer experience transform.
- Dedicated business phone number
- Real-time conversation monitoring
- 24/7 customer support activated
What's included
Everything you need to succeed
We don't just hand you a tool—we make sure you're set up for success.
Dedicated support
A real human to help you through setup and beyond. No tickets, no queues.
Full dashboard access
Monitor conversations, track metrics, and manage escalations in real time.
Continuous improvement
AVA learns from every conversation and gets smarter over time.